Our expertise
Univers Retail to help you with your projects:
- Strategic: from market research to identifying implementation and development potential
- Operational: around data, products and customers, marketing, CRM and relationship programs, omnichannel customer paths and related services, such as click & collect.
- OmniSupply: a solution to reconcile logistical requirements while offering an optimal customer experience
They trust us
They trust us
Our mission
Our referents
Élodie Barbot
Specialized in marketing and customer experience, Elodie has in-depth knowledge of the cosmetics sector. She has worked with market leaders on marketing projects involving product development, brand communication, Retail Excellence, Retail Education, pop-up stores and digital in store tools. Elodie's experience at expertise Retail and in the industry has enabled her to work on change management, tool adoption and deployment projects.
Victor Barbazanges
With ten years' experience as an entrepreneur and manager of companies specializing in fashion and lifestyle, Victor has in-depth knowledge of this sector. He understands the opportunities, challenges and threats. He has also had the good fortune to develop a cross-functional vision of the various retail professions, from the 360° digitalization of a retailer, to the implementation and optimization of a omnichannel customer journey, the in-store customer experience and the management of customer relations.