Our beliefs
Omnichannel is the norm, OmniSupply® is the future
The task of synchronizing sales and customer actions with supply operations (procurement, storage, transport, returns management, etc.) is a complex one. That's why, at Univers Retail, we're talking about OmniSupply® to help shape tomorrow's strategic challenges.OmniSupply® disrupts established organizations and technological infrastructures.
It implies a major transformation of corporate culture. Rethinking the entire shopping, delivery and service experience, after-sales service and relationship program, in light of customer expectations, is key.
Our
expertise
Ifomnichannel is defined as the provision of different distribution channels to the consumer, with the aim of offering a convenient and seamless shopping experience, the Supply Chain is now an integral part of this promise. It must adapt to offer the best customer-centric experience and become OmniSupply®.
The process goes from purchasing to transport, without neglecting returns management, across all distribution networks.
Our expertise
Ifomnichannel is defined as the provision of different distribution channels to the consumer, with the aim of offering a convenient and seamless shopping experience, the Supply Chain is now an integral part of this promise. It must adapt to offer the best customer-centric experience and become OmniSupply®.
By integrating the challenges of an Omnichannel strategy, the Supply Chain must rethink its entire value chain and its end-to-end schemes, from purchasing to transport, not forgetting returns management, across all distribution networks.
Our expertise
Order management set-up
- Framing and selecting the appropriate solutions
- Determining the rules for stock allocation
- Strategy for allocating logistic resources.
- The traceability of customer orders throughout their life cycle
- Transport and shipping cost allocation strategy
Inventory relocation strategy
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Reducing transport costs
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Proximity between stocks and end customers
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Improving the customer's promise
Delivery experience management
-
Setting up store to web and web to store delivery methods
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Clic & Collect, ship from store, e-reservation, express delivery
-
Reverse logistics
Our expertise
Order management set-up
- Framing and selecting the appropriate solutions
- Determining the rules for stock allocation
- Strategy for allocating logistic resources.
- The traceability of customer orders throughout their life cycle
- Transport and shipping cost allocation strategy
Inventory relocation strategy
-
Reducing transport costs
-
Proximity between stocks and end customers
-
Improving the customer's promise
Delivery experience management
-
Setting up store to web and web to store delivery methods
-
Clic & Collect, ship from store, e-reservation, express delivery
-
Reverse logistics
OmniSupply®
Our feedbacks