Our beliefs
Omnichannel is the norm, OmniSupply® is the future
The task of synchronizing sales and customer actions with supply operations (procurement, storage, transport, returns management, etc.) is a complex one. That's why, at Univers Retail, we're talking about OmniSupply® to help shape tomorrow's strategic challenges.OmniSupply® disrupts established organizations and technological infrastructures.
It implies a major transformation of corporate culture. Rethinking the entire shopping, delivery and service experience, after-sales service and relationship program, in light of customer expectations, is key.
Our
expertise
Omnichannel is defined as making various distribution channels accessible to the consumer in order to provide them with a convenient and consistent shopping experience. At this point, the supply chain becomes an integral part of this promise. To become Omnisupply, it must provide the best customer-centric experience.Integrating the challenges of an Omnichannel strategy requires the Supply Chain to rethink its entire value chain and end-to-end schemes.
The process goes from purchasing to transport, without neglecting returns management, across all distribution networks.
Our expertise
Omnichannel is defined as making various distribution channels accessible to the consumer in order to provide them with a convenient and consistent shopping experience. At this point, the supply chain becomes an integral part of this promise. To become Omnisupply, it must provide the best customer-centric experience.Integrating the challenges of an Omnichannel strategy requires the Supply Chain to rethink its entire value chain and end-to-end schemes.
By integrating the challenges of an Omnichannel strategy, the Supply Chain must rethink its entire value chain and its end-to-end schemes, from purchasing to transport, not forgetting returns management, across all distribution networks.
Our know-how
Order management set-up
- Framing and selecting the appropriate solutions
- Determining the rules for stock allocation
- Strategy for allocating logistic resources.
- The traceability of customer orders throughout their life cycle
- Transport and shipping cost allocation strategy
Inventory relocation strategy
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Reducing transport costs
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Proximity between stocks and end customers
-
Improving the customer's promise
Delivery experience management
-
Setting up store to web and web to store delivery methods
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Clic & Collect, ship from store, e-reservation, express delivery
-
Reverse logistics
Our know-how
Order management set-up
- Framing and selecting the appropriate solutions
- Determining the rules for stock allocation
- Strategy for allocating logistic resources.
- The traceability of customer orders throughout their life cycle
- Transport and shipping cost allocation strategy
Inventory relocation strategy
-
Reducing transport costs
-
Proximity between stocks and end customers
-
Improving the customer's promise
Delivery experience management
-
Setting up store to web and web to store delivery methods
-
Clic & Collect, ship from store, e-reservation, express delivery
-
Reverse logistics
OmniSupply
Our feedbacks