Development of Diamant Commerce Supply Chain tools
Sector of activity
French mass retailer
Project background
As part of its program to win back market share, the Diamant Commerce program is resolutely international in scope, and seeks to align the various countries with business management tools (stores, supply chain, supply management, pricing, referencing, etc.).
Our approach
To support the company in the deployment of its store and warehouse management and control solutions, we participated in :
- Coordinate users on business processes and their formalization.
- Listening to countries, identifying and drafting needs.
- Integrate expressed needs into the medium-term approach.
- Guarantee that the delivered solution meets business expectations.
- Support users in sharing and appropriating the solution.
Our results
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Consideration of countries' needs in terms of supply chain management and tool evolution
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The creation and development of a direct link with Keys Users in the program countries.
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Identify current needs and formalize processes for reporting future requirements.