Omnichannel

Optimize Customer Experience with our Omnichannel Barometer

Boost your sales performance and customer satisfaction with in-depth analysis of your online and offline channels (including Click & Collect).

Our expertise

Experts in BtoB and BtoC retail, most of our staff come from the operational departments of major retailers, and some from consulting firms.

A strategy focused on the customer experience

Advanced customer loyalty

Integrated omnichannel logistics

Optimized logistics and management

Assortment optimization

Centralized reference data

Retail-specific purchasing strategy

Optimized decision-making structure

CSR

Sustainable and responsible commitment

IA

AI, a strategic imperative for the modern enterprise

They trust us

Welcome to
Univers Retail

Management and strategy consulting firm specializing in retail for 20 years

Our experts

Our retail experts bring you innovative, customized solutions to optimize your performance and ensure lasting success.

And in every retail sector:

Our key figures
Signs
0

trust us

Millions of euros
0

in sales by 2022

employees
0

from operations (75%) & consulting (25%)

missions
0

since the firm was founded

Business people working in an office

Univers Retail recruits

Internship, permanent or fixed-term contract, student, recent graduate, interested in consulting, or experienced consultant, retail expert and specialist? Come and develop your potential with us.

Young happy people stacking hands outdoor - Focus on hands

Skills sponsorship

Are you an association in need of support in managing your projects? Take advantage of our free expertise in the following areas: Supply Chain, Marketing, E-commerce, Purchasing...

Business People Analyzing Statistics Business Documents, Financial Concept

Optimize your results with our Barometers

Visit Omnichannel Barometer evaluates over 400 criteria for improve customer experience, while the Barometer Supply Chain Barometer analyzes your logistics and offers concrete recommendations to boost your competitiveness.