Omnichannel
Optimize Customer Experience with our Omnichannel Barometer
Boost your sales performance and customer satisfaction with in-depth analysis of your online and offline channels (including Click & Collect).
Our expertise
Experts in BtoB and BtoC retail, most of our staff come from the operational departments of major retailers, and some from consulting firms.
Welcome to
Univers Retail
Management and strategy consulting firm specializing in retail for 20 years
Our experts
Our retail experts bring you innovative, customized solutions to optimize your performance and ensure lasting success.
And in every retail sector:
trust us
in sales by 2022
from operations (75%) & consulting (25%)
since the firm was founded
Univers Retail recruits
Internship, permanent or fixed-term contract, student, recent graduate, interested in consulting, or experienced consultant, retail expert and specialist? Come and develop your potential with us.
Skills sponsorship
Are you an association in need of support in managing your projects? Take advantage of our free expertise in the following areas: Supply Chain, Marketing, E-commerce, Purchasing...
Optimize your results with our Barometers
Visit Omnichannel Barometer evaluates over 400 criteria for improve customer experience, while the Barometer Supply Chain Barometer analyzes your logistics and offers concrete recommendations to boost your competitiveness.
