Our beliefs
Business models have shifted towards the customer experience economy, with the customer at the center of attention throughout the supply chain. Business profitability is guaranteed in the long term when Supply Chain performance becomes the lever for value creation, transforming the cost center into a profit center. Univers Retail has chosen to create theOmniSupply® concept in order to implement Supply Chain organizations at the service of omnichannel synergies.
CSR approaches will enable the company to make beneficial choices over the long term and create profitability, the vision of a more resilient Supply Chain.
In support, the exploitation of data from digital sources enables us to satisfy the extended needs of the supply chain. Finally, the revision of historical models towards new methods such as Lean Agility and Continuous Improvement, will bring the optimization of the customer experience to the heart of the company.
Our expertise
Our expertise is based on operational efficiency and agility, in order to improve the "customer" promise, reduce supply chain end-to-end costs and/or deploy a value-added service offering that meets the expectations of increasingly demanding consumers.
Buying differently, fostering collaboration through an S&OP approach, revisiting distribution schemes, reducing stock coverage, mechanizing warehouses, evolving logistics organization or redeploying inventories - these are just some of the issues our Supply Chain team can help you address to guarantee your operational and commercial performance, and improve customer satisfaction.
Through this holistic approach, we aim to deliver a consistent, personalized and engaging customer experience, while creating added value for consumers at every stage of their journey.
Our expertise
Demand planning
- Organize and prepare data
- Preliminary forecasting
- Integrating market data
- Reconciling bottom-up and top-down forecasts
- Drawing up a final forecast
- Monitor project performance
Supply management
- Analyze the different procurement methods to be applied
- Analyze inventory
- Set up and manage KPIs
- Manage projects aimed at optimizing the procurement function
- Implement cost/quality/timeframe improvement plans with suppliers
- Optimizing the logistics model
Transport and logistics
- Manage the implementation of transport and logistics management tools (OMS, TMS, WMS)
- Benchmark market solutions
- Operational transition manager
- Productivity audit
Continuous improvement
- Lean Management Certification
- Managing a continuous improvement process
- Lean coaching for operational teams
Project management and change management
- Framing and managing projects
- Assistance with calls for tender
- Supporting change
Efficiency
- Operational Excellence, Continuous Improvement (Lean Certification)
- Organizing Flow Management
- Inventory and Supply Management (CPIM)
Use of technologies
- Implement supply chain management tools (ERP, OMS, TMS, WMS)
- Benchmark market solutions
- Helping you choose the right solution
Tracking and tracing
- Develop traceability and recall processes
- Benchmark market solutions to meet standards and regulations
- RFID
Our feedback
A player in multi-channel BtoB distribution in Europe
Europe's leading distance-selling specialist in packaging products, supplies and equipment
A player in multi-channel BtoB distribution in Europe
Customer testimonial
Aurélien Médina, IT Program Director at Manutan Group, talks about the support provided byUnivers Retail
