Our expertise

The current economic context and new consumer expectations are having a major impact on the food retailing model.
Declining in-store traffic, strong e-commerce penetration, competition, pricing, rising fulfillment costs, pressure on operating margins... these are just some of the challenges thatUnivers Retail can help you meet.
 
Thanks to our expertise, we can offer you support tailored to your challenges and objectives. 
This global approach enables us to offer a coherent, personalized and engaging customer experience, while creating added value for consumers at every stage of their journey.

Our expertise

We work with you to improve your organizations and move them towards a balance between Supply and Customer Experience:

  • Harmonize product data
  • Developing sales activities
  • Activate loyalty levers
  • Mastering data, for performance indicators adapted to Omicanality
  • Expand services by focusing on the optimal customer experience, both in-store and online, and implement Phygital.
  • Consider all aspects CSR : traceability, packaging, transport, second life...
  • Enhance the efficiency of the supply chain, making it OmniSupply, to meet consumer demands
They trust us

Our mission

Movement of independent retailers grouped under a single banner of predominantly food-based mass retailing.

Customer testimonial

Testimony of Gilles Delattre, Director of Projects & Digital Transformation at Cactus

Our referents

Fetheddine (2)

Fetheddine Kezouit

A pure retail product, Fetheddine began his career in 1994 as a food discount store manager at Carrefour. Subsequently, he was store manager for several chains, including TATI.
He chose to join the IT department because of his curiosity and interest in technical subjects. He first worked for Univers Retail as PDV opening project manager, then as PDV domain manager for agora distribution, a subsidiary of the Eram group. Since joining Univers Retail in 2016, he has completed several assignments at Leclerc and Intermarché.

Magali (1)

Magali Levere

After 15 years' experience in retail as a buyer, product manager, group manager and collection manager, Magali has acquired considerable expertise in these so-called operational professions.
Magali provides pragmatic and effective support to Offer/Purchase/Supply departments in their development and performance improvement, particularly through their transformation and change management programs.
CSR Ambassador within the firm and leader of a Data skill center, Magali can also include these preferred subjects in her approach.