The firm
Our business
Univers Retail is an independent management and operational strategy consultancy specializing in the BtoB and BtoC retail sectors. We support major retailers from the definition of their strategy to its operational implementation. We are recognized for the quality of our services, delivered with enthusiasm, pragmatism and a focus on results.
Unique positioning
Retail specialists
Our in-depth and recognized expertise in the retail sector, acquired through rich and diversified experience on both strategic and operational assignments, is a guarantee of value creation for our customers.
Our skills mix
Each employee has a distinct career path within retail, whether in consulting or through operational experience with major retail chains, which is a real performance driver for our customers.
Values shared by all
Our firm has more than just a strong corporate culture, it has a soul, built around 4 fundamental values: benevolence, independence, pragmatism and sharing.
A culture of innovation
Although we regularly meet with startups and innovative companies, innovation isn't just about technology. Our creativity, combined with our vision of market trends, also enables us to inject innovation into our customers' organizations, operational processes and business models.
Our history
Key figures
trust us
in sales by 2022
from operations (75%) & consulting (25%)
since the cabin was created
Our values
Kindness
Benevolence is at the heart of the firm's values. However, it doesn't translate into table soccer or fruit baskets in our offices. It's based on proximity, transparency and listening to our employees on a day-to-day basis and at every stage of their professional development. Our benevolence extends not only to our employees, but also to our suppliers and customers, through personalized support.
Independence
Our independence of mind enables us to freely advise our customers, always in their own best interests. In our quest for innovation, we meet with software publishers on a regular basis to understand their strengths, areas of differentiation and areas for improvement, so that we can recommend the solutions best suited to our customers' context and ecosystem.
Pragmatism
The mix of our consultants, most of whom come from operational backgrounds, gives us a pragmatic, customer-focused approach to all our assignments, taking account of the realities on the ground. We approach each assignment with adaptability, rigor and operational excellence. These are real assets that have enabled us to deliver concrete, innovative solutions to our customers' complex projects for over 20 years.
Share
Because we are convinced that the success of a team depends on sharing knowledge, commitment and mutual support, we have set up an in-house school, the URAcademy, to develop the skills, know-how and expertise of our employees. We also rely on our Skill Centers to capitalize on all our individual and collective expertise, and share this knowledge with our customers to ensure the success of our assignments.