Sectors of activity

20 years of experience

For 20 years, our experts have been working with you on a daily basis, with pragmatism and kindness, from the definition of your strategic orientations to their operational implementation in your processes and organizations, and then their implementation on your information system.

 

A 100% retail team

Experts in BtoB and BtoC retail, most of our staff come from the operational departments of major retailers, and some from consulting firms.

Our commitment

Our commitment is to help you make progress on complex projects, make our customers' day-to-day lives easier, and take on board the challenges and constraints of the retail business, all while helping you achieve the right result within the budget and on time.

 

Our business sectors

Declining store traffic, strong e-commerce presence, competition, pricing, pressure on operating margins... these are just some of the challenges thatUnivers Retail can help you meet.

Confining and telecommuting have boosted footfall in retail outlets, which must now adapt to the challenges of price and ecology. Our operational experience is a major asset in supporting you. 

Whether you're a B2B distributor, a supplier to B2C distributors or an intermediary, Univers Retail can support your projects across the entire retail value chain.

Retailers need to be agile to meet new consumer expectations and economic constraints. Univers Retail can help you manage your strategic and operational projects.

Univers Retail supports this constantly evolving sector, which faces many challenges: online competition, counterfeiting, inventory management, consumer volatility, adaptation to new technologies...

The luxury goods industry is based on the transmission of traditions, but it must modernize by combining sustainability and innovation to enrich the customer experience. It must also take into account the management of production costs and logistics. Univers Retail 's experience is an asset in guiding you through this transformation.

Our strengths

our skill centers

Our Skill Centers are part of our drive to create ever greater value for our customers, but also for our employees, by supporting the development of their skills and encouraging exchange, sharing and transmission.

EveryUnivers Retail employee has the opportunity to sign up for and contribute to one or more Skill Centers, according to his or her skills and/or desires, in order to :

  • share knowledge with other Skill Centers employees
  • consolidate knowledge in a particular field
  • acquire new skills
 

By changing Skill Centers on a regular basis, our employees gradually become multi-specialists in the BtoB and BtoC retail sectors, so that we can respond to our customers' needs with the highest level of expertise.

Their contribution to the structuring of our offerings enables us to develop and refine our value proposition, ensure its alignment with best practices and trends in a constantly evolving market, and meet our customers' new challenges.

 
Through this holistic approach, we aim to deliver a consistent, personalized and engaging customer experience, while creating added value for consumers at every stage of their journey.

Ur academy

The objectives of our in-house school are to provide training in "core business" skills and to develop soft skills
Led by our consultants, experts in their field, these in-house training courses cover sector-specific knowledge, know-how, interpersonal skills and the consultant's attitude.  
Essential" training courses have been created for each grade: junior consultants, consultants, senior consultants and managers.