Luxury

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Our support in the world of luxury

Our Expertise

The luxury goods industry is constantly evolving, marked in recent years by major market transformations and significant changes in consumer habits. In this dynamic context, luxury brands face increasing pressure to adopt sustainable and environmentally responsible practices.

What's more, they are under constant pressure to innovate and integrate new technologies, such as artificial intelligence and virtual reality, in order to enrich the customer experience and the purchasing act, and maintain their competitiveness. Managing production costs and logistics is a recurring challenge, marked by the need to prevent overproduction while preserving product exclusivity. Finally, the relevance of the luxury product and the question of its ownership are complex issues facing brands.

Our customers

Our missions

PMO & PPM Project Management

Digital Product Owner

Store Tours

Tailor-made courses to make the most of experiences in-store

Our Store Tours :

 

  • The Left Bank spirit
  • An exceptional route from Place des Victoires to Rivoli
  • Hidden treasures of the Marais
  • Beauty and Bliss Journey

Our referents

Sarah Carbel

With several years' experience in e-commerce in the luxury goods sector, Sarah was able to put her expertise to good use in managing digital projects. Her profile, at the crossroads of IT and business services, digital and retail, has enabled her to manage high value-added projects such as the roll-out of marketplace, innovative payment solutions and clienteling applications. The challenges she faces are to support business lines, with an element of change management, in a demanding sector.

Ghalia Boustani

With over 18 years' experience, Ghalia Boustani is a seasoned consultant in the beauty and textile sectors, with a expertise in fast fashion through to accessible luxury. She has taken charge of missions linked to distribution strategy, offer architecture, visual merchandising and customer experience.
Ghalia also holds a PhD from the École supérieure des affaires. Her research focuses mainly on ephemeral retailing. She has published several books on the subject, most recently "A Fashion Retailer's Guide to Thriving in Turbulent Times".

Ghalia Boustani

With over 18 years' experience, Ghalia Boustani is a seasoned consultant in the beauty and textile sectors, with a expertise in fast fashion through to accessible luxury. She has taken charge of missions linked to distribution strategy, offer architecture, visual merchandising and customer experience.
Ghalia also holds a PhD from the École supérieure des affaires. Her research focuses mainly on ephemeral retailing. She has published several books on the subject, most recently "A Fashion Retailer's Guide to Thriving in Turbulent Times".

Our articles

A project?

Univers Retail support you in implementing your projects: digital transformation, personalizing the customer journey or designing your second-hand offer

A project?

Univers Retail support you in implementing your projects: digital transformation, personalizing the customer journey or designing your second-hand offer