Our support in the world of luxury
Our Expertise
The luxury goods industry is constantly evolving, marked in recent years by major market transformations and significant changes in consumer habits. In this dynamic context, luxury brands face increasing pressure to adopt sustainable and environmentally responsible practices.
What's more, they are under constant pressure to innovate and integrate new technologies, such as artificial intelligence and virtual reality, in order to enrich the customer experience and the purchasing act, and maintain their competitiveness. Managing production costs and logistics is a recurring challenge, marked by the need to prevent overproduction while preserving product exclusivity. Finally, the relevance of the luxury product and the question of its ownership are complex issues facing brands.
Our customers
Our missions
PMO & PPM Project Management
Digital Product Owner
Store Tours
Tailor-made courses to make the most of experiences in-store
Our Store Tours :
- The Left Bank spirit
- An exceptional route from Place des Victoires to Rivoli
- Hidden treasures of the Marais
- Beauty and Bliss Journey
Our referents
Sarah Carbel
With several years' experience in e-commerce in the luxury goods sector, Sarah was able to put her expertise to good use in managing digital projects. Her profile, at the crossroads of IT and business services, digital and retail, has enabled her to manage high value-added projects such as the roll-out of marketplace, innovative payment solutions and clienteling applications. The challenges she faces are to support business lines, with an element of change management, in a demanding sector.
Ghalia Boustani
Ghalia Boustani
Our articles
A project?
Univers Retail support you in implementing your projects: digital transformation, personalizing the customer journey or designing your second-hand offer
A project?
Univers Retail support you in implementing your projects: digital transformation, personalizing the customer journey or designing your second-hand offer