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Supporting the deployment of a new logistics organization

Sector of activity

 

A French company specializing in the retailing of garden and pet products, we are the second largest player in the sector.

Project background 

 

As part of the transfer of logistics activities to a new service provider, the retailer needed an experienced logistics implant to act as an interface between service providers, central services and stores during the stock transfer and ramp-up phases.

Our approach

 

We contributed to the implementation of the brand's new logistics organization by participating in :

 

  • Coordinate users on business processes and their formalization.
  • Reliable physical and computerized inventories between service provider and customer,
  • Guarantee compliance with customer specifications for the various activities.
  • Implement the continuous improvement process and associated KPIs.
  • Support service providers in sharing and appropriating the activity.

Our results  

 

  • Ramp-up and peak season (March and April)
  • Start-up of all activities on schedule
  • Reduction in stock consistency anomalies (from +/- 50 stock anomalies/day in November to +/- 6/day in April)
  • Improved transport optimization
  • Compliance with specifications for the site's various activities

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