What's your background?

I trained as a GMI master engineer at IUP, with a major in maths and IT, and then started out as a development engineer on a PIM solution for multi-channel publishing in 1999. I then moved into consulting, as a technical consultant for document management and corporate production processes. I joined Univers Retail in 2010, as an AMOA consultant. Today, I am involved in a wide variety of missions and fields (PMO, MDM, AMOA...).

Why choose Univers Retail?

Having first come into contact with Univers Retail through a mutual customer, I joined the company to be able to work with the same teams again. I very quickly embraced the vision of the management team. As consultants, we have a duty to express our convictions, and to share and evangelize with our customers. Univers Retail gave me the freedom to defend my approach to consulting.

What do you like best about your current job?

What I like is the period when I'm starting out, when I have to find my place in the organization, make the subjects my own, and devise my own approach to the work I can offer our customers. More and more, I'm realizing that the assistance we can offer our customers has less to do with a lack ofexpertise than with a need to structure and provide a strong guideline for the actions to be taken. This "battle plan" is the foundation of my profession.

What advice would you give to new recruits?

Firstly, never forget that what determines the success of an exchange is ensuring that everyone uses the same vocabulary with the same meaning. This may seem obvious, but I've found that it's the number-one factor in the emergence of irritants and design errors.

Secondly, to produce quickly and refine a lot, it's better to exchange ideas on an unfinished first draft and correct the aim as the information is refined, rather than wait for the perfect deliverable.

Apart from consulting, what are your passions?

I'm a Karateka. I work in my Dojo as an Instructor and help run the association. I'm also a referee in official competitions.

Practising, teaching and "using" Karate do in my everyday life is clearly a passion.