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Supporting the deployment of a new logistics organization
Sector of activity
French company specializing in the retailing of garden and pet products.
Project background
As part of the transfer of logistics activities to a new service provider, the retailer needed an experienced logistics implant to act as an interface between service providers, central services and stores during the stock transfer and ramp-up phases.
Approach / Results
Our approach
We contributed to the implementation of the brand's new logistics organization by participating in :
- Coordinate users on business processes and their formalization.
- Reliable physical and computerized inventories between service provider and customer,
- Guarantee compliance with customer specifications for the various activities.
- Implement the continuous improvement process and associated KPIs.
- Support service providers in sharing and appropriating the activity.
Our results
- Ramp-up and peak season (March and April)
- Start-up of all activities on schedule
- Reduction in stock consistency anomalies (from +/- 50 stock anomalies/day in November to +/- 6/day in April)
- Improved transport optimization
- Compliance with specifications for the site's various activities
