Skills patronage: feedback from Delalande Voyages

Sponsoring skills

During the first containment, we launched the " Mécénat de Compétences " operation to make the skills of our experts available to small businesses.

The principle is simple: participating companies benefit from a few hours of consultancy via call or videoconference in order to provide adapted and formalized solutions following the scoping of their needs around the following themes: Supply Chain, Marketing, E-commerce, Transformation

Sabine Delalande, director of Delalande Voyages, shares her experience of working with our expert CRM and Marketing Sandrine Meunier-Bablin.

Delalande_Voyages

Can you describe your company's business?

"Delalande Voyages is a travel agency with 4 branches in the Indre and Cher departments.

What tasks have been entrusted to our consultant?

  • Support in defining requirements for website creation
  • Creating specifications

With the tourism industry hard hit by the "Covid" crisis, the travel agency sector has been hard hit. So, to revive its business in the medium term, "Delalande Voyages" intends to digitalize its agencies via the creation of a "Le Monde by Delalande" website.

A showcase site is essential to the development of our profession as travel agents... Today, as independent agencies, we need to be responsive in order to ensure the long-term future of our business. We can no longer be satisfied with our local reputation alone. We know we need a digital window. The problem is that we have neither the skills nor the resources to do so.

What benefits and results have you gained from Univers Retail's involvement?

We benefited from a great deal of help and sound advice, on a subject that was totally unknown to us, and which we hadn't mastered. We couldn't have done it alone.

How would you describe Univers Retail's support?

Efficient and very professional.

We are very satisfied with our discussions and would like to thank Univers Retail for all their help.

More about "Delalande Voyages

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Thanks to Sabine Delalande for trusting us!

UNIVERS RETAIL MOBILIZES!

Our experts are at your disposal free of charge.

Take advantage of a few hours' consulting via call or videoconference to provide you with tailored, formalized solutions following the scoping of your needs around the following themes: Supply Chain, Marketing, E-commerce, Transformation.

To register, please complete our registration form.