Towards the digitalization of convenience stores
While the economic future remains uncertain in times of health crisis, it is nevertheless important...
COVID-19: omnichannel initiatives
Omnichannelity is a major transformation of companies, aimed at unifying their c...
Immersion: the in-store shopping experience revisited
The retail sector has evolved considerably over the years: from a simple trip to the store to ef...
User eXperience at the heart of companies' strategic challenges
What is user experience? More commonly known as UX [User eXperience], it is the...
Digitizing the sales force: new challenges for physical outlets
Univers Retail was present at the 2019 edition of Paris Retail Week. We attended ...